Ms. Lina DuarteJan 03, 2020 I have a complaint, and nobody gives the support I need in order to give a solution. I have been a Toyota customer for several years and I used Toyota financial services, since I had a delay in three payments I was sent to a lawyers bureau and keept paying on time. I already paid for my RAV4, and even when I paid in advance and fully covered, my invoice has not been released. I had contacted the firm and they said I need to call Toyota Mexico and in Toyota Mexico they say I need to contact Dorantes O´Loughlin (the lawyers firm) in order to ask for my invoice. I paid for my car six MONTHS AGO and nobody responses about my invoice. I NEED MY CAR INVOICE and someone who gives me an answer. I thought Toyota was related to quality all along the supply chain, but I feel really upset and dissappointed. I need a solution ASAP, I want my Invoice.
Mr. Gregory BahrNov 01, 2019 I have been an LOD in Australia for 30yrs for the same company IN 2014 I purchased a new HINO 500 prime mover this is my 5th truck, Noticed a vibration in the Driveline from first drive. Have had nothing, but trouble for 3yrs complaints on the service records vibration, rust. No engine power, brake failures. The Dealer was no help the 36mth service was never done warranty issues not fixed, Dropped the truck to the Dealer Dec 2018 re paint truck fix problems or a refund truck cost$180k no help after five wks poor response. Truck not safe too drive only 3yrs old no help from Fair Trading Qld, Hino Care Centre, Dealer, Truck handed back to Finance Company not paying for a Lemon. This Truck has ruined my 30yr Career and I have lost my Contract This truck has sent me Broke. I want a refund $180k the finance will take my house I have all the Documents and Photos and also Made an Official Complaint to the Road Authority Qld Regards Greg.
Ms. syed musaib aliAug 22, 2016 Please respect toyota company you will give me one my chance call back 0306-2639193 0312-1261853
Ms. HAKAN GOCERJul 28, 2016 TO WHOM IT MAY CONCERN DEAR SIR I BOUGHT MY TOYOTA YARIS HYBRID CAR FROM TURKEY ON 21 MAY 2015. MY DEALERSHIP NAME IS TOYOTA HISAR, WHICH IS LOCATED IN TURKEY AT AFYON CITY. MY CAR'S CHASSIS NO IS VNKKD3D340A149614, MOTOR NO: 1NZ7357878.LICENSE PLATE NO IS 03 AG 760 AFTER ONE MOUNTH UPON MY PURSAGE MY CAR'S AIR CONDITIONING HAD BEGAN TO MAKE DISGUSTING SMELL AND I HAD TOOK MY CAR TO SERVICE WHO CHANGED ALL FILTERS AND SAID WE FIXED YOUR CAR , THERE IS NO PROBLEM ANY MORE AND THEY CHARGED FEE FOR THAT REPAIR. BUT AFTER A COUPLE OF MOUNTHS LATER THE SMELL BEGUN AND I WENT TO SERVICE AND THEY REPAIR AGAIN BUT RIGHT AFTER THAT SMELL BEGAN, I TALKED SERVICE TWO-TIMES THEY SAID THIS SMELLING WAS NORMAL IN THAT MODELS. AFTER THAT THE FILTER WAS CHANGED IN ONE YEAR SERVICE AGAIN BUT SMELLING WAS PROGRESSED I WROTE EMAIL TO TOYOTA HEADQUARTER IN ISTANBUL. AND THEY SENT TO AFYON SOME KIND OF MECHANICS. THEY LOOKED AT MY CAR AT ABOUT T
Ms. jose soberanisJun 16, 2016 Hi it is a pleasure and honor to communicate with you unfortunately for a critical situation at least for my and for the characteristics of the education of the Toyota Way My name is Jose Luis Soberanis Sales person of Toyota from city of Mexico: My complaint is the following one before part of the people of an Toyota dealer that not do The Toyota way with his people much less with the clients if your you do not do Toyota way with your people your people will not be able to do with the client since because it is the first direct contact with the client your employees I have13 years that I work for toyota I began in chicago Illinois u.s. and concluded here in mexico, I am american citizen and Mexican citizen For rasones of the life there finishes in my mexico this agency of name Toyota Universidad and Toyota revolucion is doing everything opposite of the Toyota way, in toyota universidad I Work for 3 years for the company Toyota and ultimately Toyota revolucion belongs to the sam
Ms. Mayanja josephMay 30, 2016 Hello how ar u doing over guys thanks for your services to render to us. From uganda
Ms. Carolyn RAMIREZApr 12, 2016 I love their products, but not their representative here in USA. I am very upset with the financial network here. I did not know of the discrimination of races for afro-americans, and latin people. I paid 29, 000+ dollars for a vehicle that was stickered price at $22, 000. 00
and found out I was overcharged immensely and that the only recourse was they would give you a better offer the next time. REALLY how stupid are they. The Japanese should be ashamed of themselves letting such a think happen. I will never buy another Toyota again.
Mr. Qassim Abdullah AlAkwaaApr 10, 2016 Dear Sir / Madam,
hope you doing well, first i would like to tell you that japan is what i love the most. And i am a big fan of it every thing specially Toyota company that produce the best and most reliable car on earth, i would love to own Yaris or correla that doesnt take alot of gasoline However, i need to live two lifes to collect money and buy one. But this is small things from a lover could do to whomes he loves. My best regards to TOYOTA owners and all people who are part of this wonderful Company TOYOTA. Your sincerely,
Qassim Al-Akwaa
Phnoe no /00697 774504899
Adress /Sanaa Yemen.
Mr. Andrzej WojcikApr 07, 2016 THANK YOU TOYOTA FOR MAGNIFICENT PRODUCT I HAVE TOYOTA COROLLA 1. six, 1997. NO PROBLEMS, ALWAYS LOOK LIKE NEW AND RUNS LIKE BRAND- NEW. SERVICE ONLY IN MY GARAGE - BY MY SELF. ONCE AGAIN THANK YOU SO MUCH VIN NR. JT153AEB100028782.
Mr. Rodolfo Omar GenemApr 05, 2016 Mendoza, April five, 2016
Messrs. :
TOYOTA COMPANY
My name is RodolfoOmarGenem, D. N. I. : 14043333, my address is 997 Paroisiens Diego, San José, Guaymallén, Mendoza, Argentina. I own a truck Hilux SW4, model 1998, Engine Number : 1KZ0485788, Chassis Number : JTA11GNJ5 - VOO45665. I am aware that Toyota sign a lifetime warranty for cylinder heads this model and earlier by damage to it, and it is precisely this problem that I have. You need to know what are the steps to get a new cylinder cover for my truck. Atte :
Tel. Cel. : +54 nine 261 six 537 548
RodolfoOmarGenem.
Mr. Chetan MehraApr 04, 2016 Worst car company. It's officials run the company in nexus with its dealers who monopolize dealerships and harass customers.
Mr. Allan PaulseApr 01, 2016 To the Chairman
Honourable Sir/Madam I have been an ardent believer in Toyota and I am to this day still so. I believe that I HAVE an idea for a global advertisement that will instill yet further interest in the Toyota brand and its products. Please give me the opportunity to share the idea with your good selves. Kindest regards
AllanPaulse
BCom(Honours).
Regret to inform you that, some of our foreign visitors have suffered from the high static shock in week Dec 2015
Due to the poor quality designed of the car since from day one, our management has decided and seek UMW Toyota to exchange with a car with some capacity and year of manufacturing. Refer to our earlier discussion and in view of rectification and repairing, we do not have any confident and foreseen any positive sign of the repair. Therefore, UMW Toyota have to resolve and replace a car without any cost impact. 01. As an end user, we do not enjoy having the brand new car due to extra feature of high static current shock on car body while going down from the car and most of the time we are suffering from static current shocking. 02. As a consumer and end user, we have no fault at all and we should not suffer from this extra feature and liable for any cost impact. 03. Please to inform you that, we have oversea visitors most of the times and they do face the abo.
Mr. Sam RafeedieMar 28, 2016 I have 2007 RAV4 which falls under the Service Bulletin to repair for excessive oil consumption. The local Toyota dealer tested this car in November 2015 for oil consumption and it failed. The dealer, Cecil Atkinsson, in Orange, TX 77632, put this car on their list to repair. Its been over four months since the Dealer placed a request for gaskets and pistons to repair my car and nothing is happening. The engine is getting very hot when driven just 20 minutes, and becoming very noisy. MY daughter drives this car 45 minutes to college and 45 minutes to return home every day. I am worried that this engine could catch on fire because it is so hot when driven just a short distance. Toyota is not doing what it needs to do before some catastrophic event takes place. I have contacted Toyota Customer Care several times, and all I can get from them is the run around and excuses. How could I ever buy another Toyota, just tell me.
Mr. Zunnurain Hafeez GorejaMar 24, 2016 Dear Manufacturer
I am a third generation Toyota user i purchased a Toyota prius MODEL 2007 in Pakistan which was imported from Japan
Chassis # NHW203326058
Engine # 1NZU254317
I was very happy with the average and comfort of the car until from last week i faced a ABS issue i looked every were for the replacement part, but did not find any locally while going through the internet it came to my knowledge that many prius with same manufacturing year faced the same problem and two two other problems and company admitted as there manufacturing fault and it was replaced by the company. I tried to talk to your local partners Toyota Indus, but they are all bunch of idiots who do not know what customer service is and how to treat a loyal customer they say they can not give any service as they do not deal in the same model i insisted that what so ever its a TOYOTA and the reply was who asked you to buy a imported model if you want service buy from us. IS THIS ETHICAL.
Mr. Henrik HarastaMar 21, 2016 Dear Sirs,
Iam HenrikHarastafrom Hungary
I would like to buy the Scion brand from Toyota Corporation now for one Euro and royalty
Are you interesting this deal?
Best regards
HenrikHarasta
From Hungary
Mr. Mustafa DemirMar 14, 2016 I bought a Toyota Corolla Multi Mode Transmission automobile in 03. 03. 2016, but I am having a very serious problem with its transmission driving. During driving it is SLOWING DOWN. It is not going without interupting. This is causing a big problem in on going traffic.
Mr. Ali Abdalla Ali EissaMar 02, 2016 Attached the Invoice that I bought Toyota Yaris 2015 From Toyota Egypt in 7/12/ 2014
Engine No. Z 127649
Chassis No. 10115157657
Two days ago my car did not respond when I put the key in the contact (ignition not occure)
no electricity all over the electrical circuits of the car
Note: the car show the signal of the device of car protection from stole
I went to Toyota Egypt and untill now they did not tell me what the cause of this condition and sayed that no body know what is the cause, and my car still in Toyota Egypt main station for maintainance in Cairo
Please I NEED HELP FROM YOU
Thank you in advance.
Mr. Ali Abdallah Ali EissaMar 01, 2016 Dear Toyota
Hope this e mail find you in best health
Attached the Invoice that I bought Toyota Yaris 2015 From Toyota Egypt in 7/12/ 2014
Engine No. Z 127649
Chassis No. 10115157657
Two days ago my car did not respond when I put the key in the contact (ignition not occure)
no electricity all over the electrical circuits of the car
Note: the car show the signal of the device of car protection from stole
I went to Toyota Egypt and untill now they did not tell me what the cause of this condition and sayed that no body know what is the cause, and my car still in Toyota Egypt main station for maintainance in Cairo
Please I NEED HELP FROM YOU
Thank you in advance.
Dear sir iam from India I bought toyota innova year back since last month I started to feel vehicle is moving jam I mean to say when I leave her acceleration something try to hold her back immediately and all this happening day time when temperature is little high at night I doesn't get this problem, I gave my car at your service centre twice for this issue, but no any difference. Please advise.
Mr. Sukesh KumarFeb 13, 2016 Sir Our car Innova
HR 51AV 0011 INDIA. WAS GONE FOR REPAIR AT KARNAL TOYOTA BRANCH on 3feb2016 THE WORK DONE WAS not satisfying. Many days have been past the car is not returned yet and excuses are made. The work assigned to them is also not done. The behaviour is also not good at all we request you to take some action. Thank u.
Mr. moharram ali farrokhiFeb 04, 2016 Dear Manager of Design Toyota Camry
Hi
I respect the most serious beautiful layout and eye-catching design for its 2017 project have
The combination of design and history of Japan that the list can surprise even the company's managers
If you would like check email. Thanks to farokhi from Iran.
Mr. suresh vaghasiyaDec 28, 2015 DEAR SIR,
SECOND REMINDER
INNOVA 2. five G (E4) PACKAGE : X, eight PURCHASE DATED 24. 11. 2012
Last three week innova service M/s. Nanavati Motors and India Mr. Alok both are not a response for sound vehicle M/s. Navati Motors Pvt. Ltd. And innova is not ready
please urgently reply
I allways service in company authorized all time complain sound in innova last six to eight month, but company service man Mr. Tarak, ( Manager ) Mr. Ashish patel and Mr. Jaimin after 24. 11. 2015 worriment period completed all service staff innova tarboo problem
all time this complain, but service staff ask diesel engin. Sound this is not true
please urgently reply
SureshVaghasiya
My mobile No. 9825946645.
Mr. KAZIM YILMAZDec 24, 2015 I have a TOYOTA COROLLA for ten years. I changed my car and I bought a new TOYOTA COROLLA, premier M/M in recent times. However; even though I bought the car which is from the superior class, I learned about that they do not include a navigation. Although, in this class of TOYOTA, this navigation system is included, dealer want me to make expense to this system as 690$, additionally. I thought that at least in this superior class should have the navigation system, but TOYOTA let me down. I was satisfied with TOYOTA by now, but I will not buy a TOYOTA no longer. Kind regards.
I am die hard Toyota customer from India, I am being harassed by Toyota service centre known as thirty six Toyota based in Faridabad haryana India and even I am not getting any response from voice of Toyota in India. I have Altus car in which till 91000 k/ms engine has broke down twiise, even though I am getting the servicing done from the authorised service centre. Kindle intervene and help. Regards
Anurag
09811085554
Faridabad
Haryana
India
Mail id. Info@faspl.com.
I am using Toyota Etios car from July 2012 in India. I have issue with its AC system and I made many complaints. It is very clear that The issue started during the warranty period and service team has evidence on this,, but they are not providing the claim. I am really sad with their approach.
Mr. mangala prasadDec 13, 2015 Hello toyota company
I'm prasad. I'm from sri lanka. I have a safety car plan. Our country do not have a good technical. I want to tell you my plane. Can you help me?
Ms. Liano PertileOct 10, 2015 (ITALY) Oggetto: Richiesta di documenti (se possibile cartacei) riguardante la fiche di omologaione (DGM) per una Toyota MR2 Turbo anno 1993. Buongiorno, mio figlio "Pertile Riccardo (17 anni)" ha intenzione di partecipare al campionato italiano velocità su ghiaccio ufficiale ACI/CSAI due ruote motrici assistito da me per quanto riguarda le tattiche di guida, avendo avuto esperienze di corse di rally e kart. La nostra preferenza sarebbe di partecipare nella categoria gruppo "N" o qualcosa di simile se esiste nella vostra fiche di omologazione (FIA), lasciando l'automobile di serie. Tutto questo è per non confrontarsi direttamente con i prototipi con telaio tubolare, entrando nella categoria (generica) di tutte le due ruote motrici. Sono comunque bene accettati da noi qualsiasi aiuto gratutito di natura tecnica o altro da voi, anche nel caso di dover correre nel "GRUPPO A" o similare FIA Distinti Saluti
I Jeevant from India. My innova car has not satisfied service to the dealer rajendra toyota varansi, uttar predesh, India. When i told the service to HR Mr. Rajeev bali he is handle customer relation. He say that the work is done properly. And do not matter to complain the customer in head quatter. Say's Mr bali(rajendra toyota varansi dealer, up, India). And he sying he is knavishness to people whose reached that. And more thing i am complain this matter to India toyota customer care. But there is no any satisfaction ans to me. So i will mail to you that please do it if toyota sr=ervice saying world class srvice's. My phone no +91 9044 33 6458.
Mr. OOI BOON KEATAug 21, 2015 Dear sir,
My Toyota Camry of year made 2007, Malaysia car registered number PHP7299. Dashboard seriously degrade under heat, I approached UMW Toyota Motor Sdn. Bhd. (Prai Industrial Estate) this issued on early Jun 2015. Same time, Kuala Lumpur UMW Toyota Customer Service Center, Mr. Lim rejected my claim. But, I not accept and strongly request to change it, because that's hazardous problem, it's might released chemicals during heat (under sunshine) causing healthy problem. The end, he committed contact me after discussed with his superior. But till now yet to receive any contact from him. I am very disappointed that TOYOTA Company is reputed,, but poor quality and poor services providing by UMW Toyota Malaysia. Hopefully TOYOTA JAPAN will take immediately response against my claim and feed back. Yours sincerely,
OoiBoonKeat
Contact number : 6-012-4151001
Email: wenjie_ooi@yahoo.com.
