Chairman Ptcl Address and Contact Number

Chairman Ptcl Contact Phone Number is : +92-51-111202020, Fax: 051 - 111 21 21 21

and Address is PTCL F-8 Exchange, Nazim-Ud-Din Road, F-8/1, Islamabad, Pakistan
Mr Amir Tariq Zaman Khan is the current chairman of PTCL. It stands for Pakistan Telecommunication Company Limited and is the regulatory authority of telecommunication in Pakistan. The contact information like email address, telephone number, website and postal cum official address of Chairman Ptcl is mentioned in below section.

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Address of Chairman Ptcl

The address of Chairman Ptcl is PTCL F-8 Exchange, Nazim-Ud-Din Road, F-8/1, Islamabad, Pakistan.

Contact Number of Chairman Ptcl

The contact number of Chairman Ptcl is +92-51-111202020, Fax: 051 - 111 21 21 21.

Email Address of Chairman Ptcl

The email address of Chairman Ptcl is acon@ptcl.net.

Website of Chairman Ptcl

The Website of Chairman Ptcl is www.ptcl.com.pk.

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Chairman Ptcl User Reports

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Mr. Muhammad OmarMar 07, 2015
My telephone number 04235968019 installed at 90D-1 Nespak Housing Society, Lahore became dead on 4th March, 2015. No body care a bit. I think the cable pair of my telephones has been utilized for any other subscriber. A technician attended and restore the service only for five minutes and again left as dead. Very poor service as it is said there is a cable fault. Is it our duty to provide cable pair? The service numbers provided to DE and SDO are not attended, please try at your level. Are these numbers are service or their private? It is said that their is scarcity of cable pairs in this vicinity. No body care towards registered complaints and personally made complaints. Please investigate the matter personally. Pleas do not charge the bill for the days abnormally faulty delayed. Mohammad Omar.
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Mr. imranMar 04, 2015
AOA I am using ptcl number 051 4852591 for the last few years in Rawalpindi. If any thing goes wrong with the line rectification took four to one week at least,, but this time it took two weeks and still not fixed. According to my understanding ptcl still charge me for these two weeks and have not provide me service. This things called ripping your customers from both hands. Mr chairman and other members if you donnt have the capability to run PTCL then please do not rip us off do something else for earning. Thanks.
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Saeed Ahmad Customer Phone Number
Mr. Saeed AhmadFeb 13, 2015
Sir please saw my attach file and solve the issue.
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Mr. MAKHDUM MUHAMMAD HASSAN SHAHJan 27, 2015
Please send me the email address of divisional engineer Toba Tek Singh.
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Mr. Haji Muhammad Haji KassimJan 02, 2015
My phone (broadband - dsl) number 021-34931118 is lying out of order since last 15 days. Despite of enormous complaints e. G. number 83 and 78, no remedial action has so far been taken except some verbal assurances by saying "the phone will be rectified within 24 hours". I do not the length of 24 hours ? 24 hours is equal to 24 days. I am quite disappointed with the services of PTCL in Karachi and now I have decided to quit using PTCL broadband. Therefore, please ask the concerned functionaries of PTCL in Karachi to work honestly, diligently and with dedications as the current impact on customer is pessimistic. Submitted for your appropriate action against PTCL STAFF at "Pak Capital Exchange" as well as the complaint operators (1236) who always remain apologetic, but assures to rectify the fault within 24 hours every day.
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Mr. Shahzad RamayDec 30, 2014
My Telephone number 0563882360 installed at my residence Nawankot Bhikhi exchange is out of order since last week. I have registered many complaints, but no action. I requested please take action and solve my problem. Bundle of thanks.
Shahzad Ramay
03004256242.
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Aziz UllahDec 29, 2014
Sir, With due respect I am very very disappointed from PTCL (Inter net) staff working in the area of Mian Chunnu. I am Aziz Ullah working in Royal Bahrain airforce & I having net at my home on the name of my son Sajid Aziz PTCL No: 0652616265 Chak no: 136/16L near Mohsin Wall Mian Chunnu.I am facing net problem on permanant base.Evey month I spend more than my net bill extra to solve the problem by the PTCL staff and direct calling from Bahrain to staff is extra. Sir for last four days I have no net at home. I knock all the doors but helpless sir. And all your staff & offices repling me all ok. Sir it is requested that plz solve my problem on the earliest. Thanks & waiting for your favouable and urgent action sir. Aziz Ullah Bahrain Mob No: 00973-39099404 ,
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Ms. fozia imranDec 18, 2014
Respected sir,
I want to share some information about gateway of Karachi near jubilee market some people miss use the generators of ptcl for personal use during load shadding of K. E. S. C 25-30 connection of electric, supply to area homes which rent is Rs. 1500/= pr month the security guard and police man also involved in this please take some action.
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Mr. M.Marzooq SubhaniDec 11, 2014
Kindly make it sure to improve the quality of my DSL as soon as possible, its really teasing
for your customer that you DSL remains disconnected for 20 days each month, it surprising for me that IT is very advanced, but your services are still too weak to provide better services.
My number is 0512613423.
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Mr. khalid farooqDec 05, 2014
PTCL service is not up to the mark specially Internet, smart TV connections. internet is very unreliable. On every electrical switching between WAPDA and ups, Internet hang up, Numerous complaints are answered with courtesy, but no corrective actions. Most of managers, regional manager phones are not answered. Many of my friends have switched to NAYATEL and are very satisfied. I personally feel PTCL is surviving due to large client base spread over the country. As new companies with better service enter the market, PTCL market share will drop drastically, unless culture changes. Better equipment matching the private sector improves. I feel it is high time to say goodbye to the white elephants of this country.
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Mr. Ahmad nawazDec 03, 2014
Hope you will be fine, i would like to draw your kind attention on poor response and professionally dishonesty. I am serving far away from my native town and maintaining contact with parents through a PTCL number 0454739037 with broadband connection, details are as under,
1, the PTCL number installed approx six moth before. 2. Mostly remained unsurvivable. 3. My parents visited my time to local exchange for rectification of fault. 4. Response of your Representative at village exchange very poor. 5. My time complaint to your online customer services
6. All your employ are local of village and not paying any heat to customer complain. Keeping above following is recommended
a. All local employs of village should be posted out for local exchange or be terminated b. My house PTCL line no and broad band should be corrected immediately. C. Business manger at Joharabad( khushab)be also directed to have control of their employs to serve the costumer, regards, .
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Mr. Kabiruddin RoyNov 22, 2014
Dear Sir,
This letter is in reference to my purchase of the PTCL product “Charji EVO Cloud A”. My MDN number is 92513140064. Although I was promised a speed of 36 Mbps at the time of purchase, my device does not deliver more than 1. five Mbps at any given time within Karachi (as checked on your website http://speedtest. Ptcl. Net/). I have visited PTCL outlet at Misri Shah DHA and have called the helpline several times, but my issue has not been resolved. I paid PKR 16200 for this device and I expect better service for such an expensive product. I have tried all avenues of customer service and am now approaching you, the highest authority, as the last option. If I cannot be provided the 36 Mbps that was promised to me, then I would like a full reimbursement. I do hope that you will not disappoint and will address my concerns promptly. Sincerely,
Mr. Kabiruddin Roy
79/2 Main Khayaban-E-Hilal Phase six DHA, .
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Mr. Syed Rizwan TahirNov 18, 2014
Dear Chairman,
I in dire need of your kind help, my smart TV is not in order for the last five or six day 04235961701, several complaints has been filed, but nothing been done. Can I expect form your side to take action? Thanks.
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Mr. RAJA GHAZANFAR ALI KHAN ADOWALIYAOct 28, 2014
Chairman PTCL is one of the most cruel officer of Pakistan. The ptcl has illegally disconnected my phone connection in spite of payment of phone bill. I am 75 years old citizen of Pakistan who is a serious patient of heart, asthma. It is the best example of Insaniyat shown by ptcl. May Allah reveal severe Aazab upon cruel officers of ptcl.
(raja Ghazanfar Ali khan Adowaliya. Rawalpindi
Date 27-10-2014.
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Mr. RAJA GHAZANFAR ALI KHAN ADOWALIYAOct 28, 2014
Why 1000 characters? It means that chairman PTCL does not want to listen and redress any complaints of the phone customer?
Raja Ghazanfar Ali khan Adowaliya.
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Mr. Zafar IqbalJul 02, 2014
July 2, 2014

Sir,

With due respect i state that my telephone 02136310535 is faulty since ten days. I will appreciate if you could order to rectify my telephone number as soon as possible.

Regards,

Zafar

Am. B# 03222776124.
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Mr. Amjed Rafiq AwanJun 14, 2014
The honourable chairman ptcl

sir, i have send you more complaints but it is vein. Now again i am requested in your kind honour that my phone number 0513595149 have broadband problem dis-connectivity again and again and also very slow in speed. There is found cross talk in phone and also rung bell with out any caller. Your staff approached when give complaint but not able to redress the problem because there is problem in main cable.
It is therefore requested that may kindly resolve the problem as earlier as possible.
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Mr. Muhammad ShoaibNov 09, 2013
To

Walid irshaid
President and Chief Executive Officer


Subject/ request for the solve my DSL internet connection

R/Sir

Sir I use DSL internet connection Since five years Sir my DSL connection
20 days disconnect and line problem in every month, when I went to the
PTCL office and said them sir please solve my problem they replayed to
me abusing language and said to me get out from PTCL office. Sir
municipal service is better then PTCL Service the municipal officer listen
our problem then they tried to solve the problem. So please sir kindly solve
my problem or bad service of PTCL deduct my connection, I hope you will
take action necessary My number is 0243-714058
I shall ever remain thankful to you







FROM: - MUHAMMAD SHOAIB ABBASI
Contact # 0334-2013686.
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Mr. Mohammad ShafiqOct 12, 2013
Respected Sir,

With honour to say that Divisional Engineer of Hangu District is performing his duty very well. Last day Khapara was running on the road and tore all wires of PTCL Hangu. We complained DE Hangu but he did not send any lineman for three days.

We also request you for installing Fiber in Hangu as soon as possible.

Thanking You.

Sincerely

Mohammad Shafiq
0333-9532350
0925-624240
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Mr. Arshad AliOct 10, 2013
Dear Sir,

I already email you about the PTCL negligence regarding phone complaint. my telephone number 051-5494404 dead last two weeks, i make complaints many times but still not functional. i just want bring the request for your knowledge.
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Mr. irfan javedOct 08, 2013
AOA respected Sir, my name is irfan javed living in rawalpinid and my phone nmber is 051-4831323. before a one weak our phone is dead no dial tone come. and complian to 1218 but no positve response. today i am also registed a complaint my cmplian nmber is 27. yesterday my father going to khayaban exchange and line man says telephone cable is cutting and also waiting a one weak your phone is corect. please sir i request you order to khayban exchange employe to clear a fault.
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Mr. M JUMAN BHIT SHAHSep 24, 2013
I customer of Tel 0222762319 and DSL Bhit shah,Hla, Sindh,complaint in your Honour,Bhit shah exchange staff distributed my and others DSL connections as secret way to any other mans,staff are receiving them rupees per month,so,excess charges are imposing on our ptcl bills,there fore,requesting to you that please inquiry of this complaint as we pay bills.Thanks.M JUMAN VIGHIO Bhit shah.
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Mr. M. ABID SUBANI SON OF M. A LISep 05, 2013
dear,
it is requested that my internet not working
properly.
I is already inform to related department, but they
are not respounce,and also said that removed the connection, beacuse I have no time to rectify the fault.
I am student now studying MA.Please to be rectified the fault by the related dept.

landline: 0673692406
locatoin : vehari tibba sultan basti dars vehari road tibba sultan pur.
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Ms. SHAHJEHAN BEGUMAug 27, 2013
Respected Sir,
Heartiest congratulation on your appointment as Chairman PTCL. I hope that you will be able to retrieve the lost passion of services among PTCL employees. Sir, my telephone # 042-35897367 is out of order for the last one month, in this context,I have lodged complaints with 1218 at several occasions but it has not yet been resolved, my complaints numbers are 36& 69, every time, I was assured that my complaint will be rectified within 24 hours but nothing has been done. I hope that your honor will take cognizance of it and the issue will be resolved immediately, Presently, the above telephone connection is completely dead.
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Mr. Saleem ChandAug 24, 2013
Dear Sir,
my telephone number 04235225656 installed at my residence wapda town Lahore is out of order since three weeks, I am out of country and not able to stay in touch with my family, I have sent complaints on this address regarding this but no action has been taken yet, this is causing me great trouble, kindly do the needful on urgent basis.

Thanks
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